Shipping Policy

As is known to all, shipping is often the most concern for online shopping. At joomme.com, we take pride in our fast shipping service and hope you can enjoy shopping at every step.

 

Delivery Time

Since our custom pattern fabric are instantly crafted according to your particular requirements, our order delivery usually can be made up of two parts:

Ordinary Day Holiday Season
Processing Time 3-8 Business Days 7-25 Business Days
Shipping Time 5-7 Business Days 7-10 Business Days
Total Time 8-15 Business Days 14-35 Business Days

 

If you don't need to customize the pattern and buy the stock directly, then it can be shipped directly, and the total time is the transportation time.

Delivery time may be extended by 35 business days during the holiday season(aka. Dec.&Jan.&Feb.). The total delivery time is as shown on the checking out page.

 

Shipping Carrier

Orders on fabric are shipped by air, via FedEx or DHL, mainly.
For free fabric swatches, most of them are shipped by USPS.

 

Track Shipment

Once your package ships, we will send you a notification of the tracking information(carrier&tracking number) via email.
You can also check your shipment by clicking the Track Order to get more details.

 

 

Additional Needs

For any personal shipping requests like expediting, change of address, or reporting package issues, please contact us at

support@joomme.com.