Shipping Policy
As is known to all, shipping is often the most concern for online shopping. At joomme.com, we take pride in our fast shipping service and hope you can enjoy shopping at every step.
Delivery Time
Since our custom curtains are instantly crafted according to your particular requirements, our order delivery usually can be made up of two parts:
| Ordinary Day | Holiday Season | |
|---|---|---|
| Processing Time | 3-8 Business Days | 7-25 Business Days |
| Shipping Time | 5-7 Business Days | 7-10 Business Days |
| Total Time | 8-15 Business Days | 14-35 Business Days |
Delivery time may be extended by 35 business days during the holiday season(aka. Dec.&Jan.&Feb.). The total delivery time is as shown on the checking out page.
Shipping Carrier
Orders on custom curtains are shipped by air, via FedEx or DHL, mainly.
For free fabric swatches, most of them are shipped by USPS.
Track Shipment
Once your package ships, we will send you a notification of the tracking information(carrier&tracking number) via email.
You can also check your shipment by clicking the Track Order to get more details.
Additional Needs
For any personal shipping requests like expediting, change of address, or reporting package issues, please contact us at